Irrespective of the fact that the web hosting service supplied by the different companies is almost the same, each provider has a personalized platform with its own tweaks and ways to accomplish particular procedures. In such a situation, an information-laden knowledge base would be quite useful both for persons with little to no experience and for technically capable individuals who will sooner or later learn how given procedures are completed, but will waste some time in the process. The purpose of such a knowledge base is to make the service fast and simple to use, saving users loads of time and energy. The outcome is gladder customers, as they can easily find the information they’re looking for, and less work for the client care team representatives, because usually the vast majority of the enquiries and problems that clients have got are already outlined in the knowledge base. In case the articles themselves are expertly written and cover more things, you’ll be able to get to know more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
Our cloud website hosting
packages include an elaborate knowledge base where you can find info on all the issues that you might possibly run into and their resolutions. You can discover how to create and manage an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but you’re unable to send email messages, for instance. We’ve done our utmost best to be as thorough as possible and to cover all the available options in order to save you time and efforts and to provide you with different solutions for each and every problem. The knowledge base features informative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, whereas if you want to see the full article archive, you should go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated hosting
, will permit you to access the exhaustive online documentation that we have compiled for you. The articles themselves contain generic info about our web hosting services, informational tutorials about the different features that you can use, plus troubleshooting instructions that can help you correct common issues that you could stumble upon. The topics that we’ve included encompass basically everything, from easy things such as how to host a brand new domain
in the account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you are on, whilst the entire article collection is accessible through the dedicated Help section.