A live chat is a real-time way of communication between a website hosting provider's support crew and its clients. It's a very efficient way to get some information about the web hosting services or have some issue resolved because you are speaking with a live agent. The advantages of using a real-time chat service instead of calling or opening a ticket are the lower chance of mistakes any time you exchange info such as usernames or domain names, the quicker response time because the communication is real-time plus the fact that you do not have to stay on the chat all the time - you can do something else entirely while the agent examines the issue in question. In addition, you can connect with a live chat room from any kind of computer which is connected to the world wide web, avoiding the telephone fees that you will have to pay when you are calling to another country.
Live Chat Support in Cloud Website Hosting
We supply a live chat support service for all cloud website hosting that we offer and we will support you with almost everything in real time. In case you don't have an account with us yet, we will provide you with more details about the packages to help you to get the most appropriate plan. In case you are an existing client, we will be able to help you with any billing or general matter in addition to with various common tech troubles, for example an e-mail address setup in a desktop email client. In case you can't give us a call for whatever reason or you are in some country where we do not have a local telephone number, the live chat is the best choice to get in touch with us. Needless to say, some issues need extra time to analyze and test, which means that you'll need to open a support ticket to our technicians, however, we will save you time and assist you with lots of problems on the chat.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we provide with all our semi-dedicated hosting, you'll be able to get the the right answers for any questions you may have or have lots of problems taken care of very quickly. Our service is online each and every day, which means that you're able to speak with a representative even on weekends and holidays. If you are not sure which package would be better for your websites or if our innovative cloud hosting platform covers some system requirements, you may join our live chat before purchasing anything. If you're a current customer, you're able to obtain more information about account settings, billing issues along with a number of common tech problems you may have, for instance if you are unable to set up an email account in a client on your personal computer. Our live chat will save you a lot of time no matter where you are or when you get in touch with us.