Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reply guarantee with all of our cloud website hosting packages, meaning that each support request you post is going to be responded to in less than one hour maximum. Our support team members have been educated to promptly resolve any case and to offer you well–timed information on any trouble that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever needed. Our staff of specialists is going to be on–line for you 24x7x365 to react to all of your questions and to eliminate any concern you might have. You can post a help and support ticket from your Website Control Panel or drop an email message any moment. Additionally, on working days, you can easily call us or use the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guidance while working within the Control Panel, it is possible to always select the Help key and pick your query in the list of articles that will show up. We have also turned much of the posts into video lessons. The list of educational videos will come up if you click the Videos button present in each section.