Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Website Control Panel you’ll find a comprehensive Help Center section featuring many educational articles and frequently asked questions. They are answered by our support team of skilled techs. Simply type in your question and our clever software will provide you with the best answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you’d like to watch how an action is achieved or how an issue is sorted out, rather than just reading about it, examine our selection of educational video tutorials. They address a variety of different topics and will help you swiftly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 client support service and feature a 1–hour support ticket response time guarantee. Our seasoned technical support engineers will be at your disposal 24x7 and will settle any problem that you might come across within less than 60 minutes after the support ticket submission. In the majority of instances, an answer will be provided to you in less than twenty minutes.