1 hour ticket response
Our team of tech support engineers is focused on delivering swift answers to each of your inquiries. We will examine your helpdesk ticket immediately after it has been submitted and will reply back with a solution within maximum one hour after the technical support ticket submission. Actually, our average support ticket response time is twenty minutes.
A Top–Notch Client Care Service
We have a team of web hosting support professionals who are prepared to answer all your queries every time you are in need of help. The vast majority of our help desk staff representatives have lots of years of experience in the cloud website hosting industry, so you can always depend on swift and exhaustive answers to your requests.
A User–Friendly Help Section
To help you get a quick hint on how to use a particular service, we have implemented a very intuitive Help Center section in our Website Control Panel. You can search through a huge collection of web hosting account administration articles and website administration articles, check our F.A.Q. database or check our how–to video tutorials.