Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Our group of techs will try their best to answer to your help tickets in less than 1 hour. If, however, the trouble you have experienced requires some help from our Administrators’ =Team,= we are going to address the ticket to the technician on duty and will write a comment to let you know.

  • Top quality support service

  • Top–quality Tech Help Service

  • We give you 24/7/365 customer help and support through a turbo–fast ticket solution built into your Control Panel. You may email us anytime about any of the apps that come installed in advance on the virtual server, including the selected Linux distribution, the server admin panel and our in–house produced Website Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Website Control Panel that is provided gratis with your virtual server, you’ll find an insightful Help section, which incorporates all that you should know about supervising your web–sites and programs. We have integrated a wide array of how–to articles and video tutorials that illustrate the important site managing tasks in an easy to comprehend fashion.