A 99.9% Server Uptime
Our cloud website hosting platform is based on a steady, top–of–the–line hardware configuration and a strongly modified Linux variation. This is why, regardless of what your site is, or how many web site visitors you’ve got, or even if there’s a distributed denial–of–service assault, our hosting servers will remain up and your sites will remain visible online.
Our cloud website hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s important that you also build your own network architecture. That is the reason why we set up a custom internal network in all our datacenter facilities. Based on first–class Juniper routers and switches, our internal network allows for monstrously fast data transfer rates and is fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, regardless of which hosting offer you have picked.
A 30–Day Money–Back Guarantee
Although we have done pretty much everything to curtail all potential risks with our cloud hosting packages and irrespective of the fact that our company provides excellent technical support, there are situations when the client is simply not pleased with what we are offering. Or he wants to migrate to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
That’s the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully pleased, you will get a full refund.
24/7 Technical Support
If you happen to have a web hosting company, your tech support engineers are extremely important. For this reason, we have diligently hand–picked a highly capable team of technical support engineers, each with several years of training behind his back. Thanks to them, our company offers 24x7 support with each of our hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All technical support inquiries are responded to within 1 hour and our average support ticket response time is well under 20 minutes!